As the senior heating and A/C professional, it was always in my job description to train the new and existing heating and A/C repairman about anything heating and A/C-related; then whenever the heating and A/C brands introduced new heating and A/C equipment, the heating and A/C corporation would send myself and others for training at the brand center… And in turn, I would impart my knowledge to the team.
- I love teaching and training and find it impactful to instill knowledge in any worker at the supplier.
I was responsible when the brands came up with the new heating and A/C technology. I decided to do it in phases; first, I would train the experienced workers since it would be faster, then transfer on to the novice workers. I always started with experienced workers because they already knew how to operate and run heating and A/C maintenance on quality heating and A/C systems, then the latest technology incorporated systems that would be programmed to start and stop when needed and a smart thermostat that allowed customers to set their favorite temperature even when they were away from the house. The regulators could also intelligently study the temperature needs and patterns of the buyer and set the heating and A/C device to operate to the customer’s satisfaction and to help with indoor comfort. In as much as training the experts were straightforward, training the novices was much more fun. It taught myself and others a lot of patience as the two of us interacted in the form of questions and answers. The last group to go through the training would be the heating and A/C providers at our stores. They also needed to understand the new technology and new heating and A/C systems, if any, since they would, in turn, propose the customers that visited the shops. I managed to run the program within 2 weeks which was my best time.