The guy wasn’t unquestionably nice during the evaluation appointment

She did not want to schedule the new upgrade at that time

I went to a customer’s lake house to evaluate a concern with the Heating, Ventilation, plus A/C system. The man called to inform us that the heat pump was making a strange sound. I was the corporation busy to help with the Heating, Ventilation, plus A/C plan problem! Last year I went to help the customer plus the guy wasn’t unquestionably nice during the evaluation appointment, but he didn’t want to hear the poor news when I told his that the Heating, Ventilation, plus A/C plan needed to be replaced. In fact, he was a little rude plus grumpy. She did not want to schedule the new upgrade at that time. The man finally called a month later to schedule the new upgrade appointment. I did not want to be the man to go back to the house plus deal with the grumpy guy, but I was already familiar with the component in his lake house plus our boss thought it was the best way to handle the job! Yesterday I installed all of the new component plus I was unquestionably surprised by the change in Attitude for the guy, but even though he wasn’t unquestionably nice during the evaluation appointment, he was more than kind plus helpful during the upgrade, then he offered me a drink plus even offered to buy a pizza during breakfast, however maybe I caught the guy on a poor day that first time, because it was appreciate night plus day to see the difference in his personality from a single month to the next. I never would have guessed that the customer was the same man from the previous week.
cooling and heating business