The lady finally called a month later to schedule the new replacement appointment
I went to a customer’s house to evaluate a concern with the Heating and Air Conditioning system. The lady called to inform us that the heat pump was making a odd sound. I was the professional busy to help with the Heating and Air Conditioning idea problem, then last month I went to help the client and the lady wasn’t unquestionably nice while in the evaluation appointment! She did not want to hear the exhausting news when I told her that the Heating and Air Conditioning idea needed to be upgraded. In fact, she was a little rude and grumpy. She did not want to schedule the new replacement at that time. The lady finally called a month later to schedule the new replacement appointment. I did not want to be the person to go back to the beach house and deal with the grumpy lady, but I was already respected with the device in her house and my boss thought it was the best way to handle the task, then yesterday I installed all of the new device and I was unquestionably surprised by the change in Attitude for the woman, however even though she wasn’t unquestionably nice while in the evaluation appointment, she was more than kind and helpful while in the replacement, he gave myself and others a drink and even gave to buy a pizza while in dinner. Maybe I caught the lady on a exhausting morning that first time, because it was like night and morning to see the difference in her personality from a single month to the next. I never would have guessed that the client was the same person from the previous week.