I responded to a repair call from a buyer in the valley, but customer called because the A/C was not toiling.
- I asked for more information from the customer, although she was unable to describe any additional problems.
I asked a buyer if there was any air coming out of the idea plus she said no. I asked a buyer if the thermostat was toiling plus she said yup. These more than one questions can eliminate a lot of problems in my mind. I left the workshop plus headed out to the valley. I called the buyer to let the lady know that I was on the way. The address for the buyer was about 25 minutes away from the workshop. The first thing I did after arriving on the scene of the repair was ask a buyer a couple of additional questions. That’s when I found out that the buyer had the A/C set to 65° when the device shut down. If the buyer had told myself and others this when I was on the cellphone, then I would have been able to deliver him better directions. I truthfully did not believe that the buyer even needed a repair service, but I took care of the problem. The evaporator coils on the A/C device were completely Frozen. When you set the temperature on the thermostat too low, the air conditioning system has to labor severely hard. This can cause the coils to freeze up when it is severely hot outside. I told the buyer that she needed to wait a couple of minutes before the A/C would labor again. I performed a full idea tune-up on the device plus assured the buyer that everything was toiling properly. She had to wait for the coils to thaw out.