My long-time friend and I liked sampling new cafes and reviewing their food and service. When a certain coffee shop opened up in our neighborhood, my friend and I made plans to have breakfast there. We had just come from the gym and decided to get breakfast. It was a hot morning, and we yearned to be cooled down by an air conditioner. The gym, though fairly new, had an issue with the system and as we left, we bumped into a couple of a/c workers as we were leaving. We guessed they were about to do the necessary a/c repairs. From the outside, the coffee shop was beautifully decorated. The interior decor was even better. The first thing we noticed when we entered was the splendid air quality. The air felt fresh and cool. I noticed a sticker from the local air conditioning business hanging from one of the doors with the “employees only” sign. The indoor comfort was also something to write about. We guessed that they had a new air conditioning system due to the amazing indoor comfort. The waiter serving us heard us compliment the state of the shop and confirmed that the local air conditioning company had done the air conditioner installation process. What stuck out about this company was that their a/c representative gave the shop a very simple a/c care plan to guide them in the air conditioning maintenance to promote the optimal function of the unit. The a/c care rules and a/c service requirements were placed on the employee break room. The waiter attributed the good quality of air to the high-quality filters from the local air conditioning supplier. Besides the impressive indoor comfort, the food was also top-notch and so was the service.
The joke that was the air conditioner installation
When I got home, I noticed that the system was not working
We had been running audits on the company which took so much of our time. I would spend almost twelve hours in the office each day. It was a good thing this only happened one week once a year. When I got to my house, I was welcomed by hot stale air. I headed to the basement to check on the air conditioner but it was off. I tried looking through the a/c care plan the a/c representative had shared with me during the last a/c service, three years back. Nothing was making sense and I could not get the unit to work, so I resorted to my mobile fan for the night. In the morning, I called the air conditioning business and I was assigned a team of a/c workers to come to check my unit. I requested my neighbor to let them in since I was leaving for work. At around ten in the morning, the air conditioning supplier called me and explained that my unit was beyond repair and I needed to wire money for a new air conditioning system. I was fine with that since I needed a functioning unit. I reiterated that they also fix the issues with the air quality. After the air conditioner installation was done, I received a notification. When I got home, I noticed that the system was not working. It turns out that the workers had done a shoddy job with the installation. After complaining, I got a different team who redid the fitting and advised on some essential a/c care and air conditioning maintenance tips. The air conditioning company was very apologetic and even offered complimentary a/c repair sessions.
Proper a/c care strategies for an optimally functioning system
My team and I were heading to a job site a few minutes outside of town.
I had convened three a/c workers plus myself.
The customer had been very vague on what the issue was. All he said was that his air conditioner had stopped working and before that the air quality had been very poor. When we got to the residence, we needed to first establish how old the system was. It was a fairly new air conditioning system since the air conditioner installation was done two years ago. The system was in a very bad state. Since the fitting was done, the customer had not scheduled for an a/c representative to run an air conditioning maintenance even once. No a/c repairs had been done on the system as well. I asked the customer whether he had been given an a/c care plan by the air conditioning company that did the fitting. He confirmed having the plan but not coming round to go through it. Having been forced to get a new a/c system, the customer was now willing to listen to some of the a/c care strategies that could be effective in maintaining the optimal function of the system. The first thing was to schedule an annual tune-up. I also advised him on the importance of running repairs for any arising issue to avoid it growing into a much more grave issue. A proper a/c service is essential to any system’s proper function. Though most of the work can only be done by experts, I illustrated how to change filters as he could do that on his own. The air conditioning supplier from the air conditioning business downtown would deliver the filters.
Designing my first a/c care plan for the company
I waited until he finished with the air conditioning supplier then went in to hear what he had to tell me.
I had just come from an air conditioner installation job at one office in town. Their previous air conditioner had almost caused a fire and fortunately, the electrician had thought to switch off the power from the main switch. The reason for the fire was neglect. The company had not kept up with the annual air conditioning maintenance requirement. There were a/c repairs that needed to be done and that had grown to become grave issues that eventually damaged the entire system. The removal of the previous system and fitting of the new air conditioning system took us such a long time. At least something good came from the experience because the maintenance department was challenged and sought to try and adhere to the requirements of a/c care. Besides, it was really for their benefit as these HVAC systems are costly and it makes sense to note any a/c service requirements. I assigned the task of helping the customer schedule the tune-up, to one of the a/c workers on my team. When I got to the office of the air conditioning company, the senior a/c representative, my boss called me into his office. I waited until he finished with the air conditioning supplier then went in to hear what he had to tell me. My work had been exemplary and he needed to assign a task to design a new a/c care plan for the air conditioning business to give to customers. This was a big deal for me because this plan was used to inform customers on ways to maintain the optimal function of their systems and improve air quality. It took me almost three weeks to come up with a comprehensive plan that was straightforward for the customer to comprehend.
The a/c care plan that saved the day
My house was a hive of activity as we prepared to welcome the newest niece to the family.
My brother had just gotten a newborn baby girl and everyone in the family was excited about it.
We had been preparing the house and putting the finishing touches on the decorations. We were having a small welcome to the world party for my niece. The air conditioner was functioning but the air quality was not the best. This was however something minute and could be looked into next week as we had scheduled a thorough air conditioning maintenance for the new air conditioning system. The system was fairly new since the air conditioning installation was done about a year ago. Though my sister was pregnant and busy, I was responsible for keeping up the a/c service and I had been doing a good job of it. I would also simultaneously observe the a/c care for my system which meant killing two birds with one stone. The air conditioning company that I worked with to care for both systems was very efficient. The a/c workers assigned to me were excellent and swift in their jobs. The party went on as planned and we all welcomed our niece. I let my sister go to bed early and I was left cleaning up. When I finished cleaning, I decided to check if I could fix the quality of air by quickly checking the a/c care plan given to me by an a/c representative during a certain a/c repair session. Sure enough, I noted the issue was dirty filters. I made a note to call the air conditioning supplier from the local air conditioning business, to deliver new filters for replacement.