The a/c repairman got a dozen more filters from the air conditioning company downtown
Having worked for the family business my entire adult life, I had gradually gone up the ranks and was finally the managing director. Even with the added responsibilities, I would often accompany my colleagues to any high-ranking jobs. High priority cases were not frequent but when they were there, I would tag along with the air conditioning professionals. This was a good customer service gesture to the high-ranking customer. A couple of days ago, we got a call at the air conditioning business offices from a customer that needed assistance in checking his malfunctioning air conditioner. The customer was from the cement factory downtown. It was believed that the cement factory provided cement for the entire state and even exported it to other states. The customer had issues with the unit for a couple of weeks. The staff at the factory had complained of deteriorated air quality. A rough check of the a/c setup did not yield any fruits. The manager had called the office and scheduled a much-needed a/c service on the central air conditioner. I accompanied the team to the factory and supervised one team in inspecting the air conditioning install. It was very well done, however, the air conditioning filter was filthy. It was causing all the issues and even affecting the climate control device. The a/c repairman got a dozen more filters from the air conditioning company downtown. He also took care of the necessary ac repairs as there were components that were worn out. I recommended to the customer to upgrade the regulator to a digital thermostat, an idea he liked. Before leaving the factory we shared with the maintenance team a list of proper a/c care guidelines.