The AC Wasn’t Working at Rental

He wasn’t glad about my decision, but I did not care

I had a bad experience while we were in my last trip. Upon checking into my trip rental, I noticed how warm it was inside the unit. I assumed the owner had left the AC off for economical reasons which I was willing to overlook. Unfortunately, when I went to the thermostat to adjust the temperature, I noticed that the AC was “on,” it just wasn’t running. The indoor temperature was 73 degrees despite being set to 70 degrees. Before unloading all my things, I contacted the rental owner. When he didn’t respond, I texted and left a message about the AC not laboring. I waited almost an second before he responded with more questions. Instead of coming to see it himself or fixing the issue, he asked me to contact an HVAC business about it because he was out of town. I couldn’t think that he was asking me to handle the broken AC myself as if I was running the rental. I was angry at this point and I told him that I would do no such thing. I was a paying guest and it was not my responsibility to service a broken AC unit. I waited for him to offer me a strange rental equipment or to compensate me, but he never did. Instead, I told him that I would not be staying in a rental without AC and that I expected a full refund or I’d contact the debit card business. He wasn’t glad about my decision, but I did not care. It wasn’t my responsibility to service the AC.



a/c care program