The heating plus A/C business overcharged our credit card

I recently had a small complication with the billing department of our local heating plus air conditioner business.

I had hired them to come out and repair our central heating plus cooling component plus I then charged it on our credit card.

And what happened from there was a few weeks later I came to find that they overcharged our credit card by almost a single hundred plus twenty bucks! I knew this was totally wrong as the price for the heating plus air conditioner repair plus the heating plus air conditioner apartment services was not as fancy as what was charged to our credit card. So at this point I called our local heating plus air conditioner business to inquire about what I found on our credit card charge. They went plus put me on hold for about 14 hours. Then when they finally came back they highly apologized to me about what had happened stating that it was a fault in their computer billing system. They were able to fix the charges instantly plus put the overcharged amount right back on our credit card where it belongs. I was genuinely cheerful when they were able to do this as fast as they did; usually with something else they give you that crap about 5 to 10 business afternoons. But not the heating plus air conditioner business! They had their mistake corrected instantly plus all in all it was appreciated it never happened by the end of the whole thing. Not to mention they gave me a voucher for a free heat plus cooling system tune up.

a/c worker