The HVAC company never showed

I called the HVAC company to complain about their no-show, and came to find out the reason why they didn’t show up was because their HVAC man had broken down alongside the road and they wouldn’t be able to make the appointment in time

Yesterday was a terrible day for me. I had an appointment with a heating and air conditioning company to have my heating system fixed. I have been having on and off problems with my gas furnace and I need to make sure that everything is good with it before the winter comes. We are in November now and we don’t have very many months left of the Fall before we will be headed straight into winter. As you can imagine, the AC businesses are already busy enough as it is, getting everyone’s heating systems ready for winter. So imagine my surprise and anger when yesterday my heating and AC appointment never came. The HVAC technicians never showed up! There’s bad service and then there’s complete absence. In this case complete absence is worse, at least if they have been here they could have at least attempted to fix it. I called the HVAC company to complain about their no-show, and came to find out the reason why they didn’t show up was because their HVAC man had broken down alongside the road and they wouldn’t be able to make the appointment in time. So they rescheduled me for a week from now, and gave me a discount for the trouble. At least they attempted to write the wrong so that I’m still unhappy that I now have to wait another week for another heating and AC appointment.
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