Trust issues with HVAC companies

For the past twenty years or so I have been living in the same small town.

While some of my friends and family have often asked me why I chose to stay here this whole time, I often tell them that it mostly has to do with the people.

In this small town I have gotten to know so many amazing men and women and everyone that I interact with on a daily basis is someone I trust. Sadly for our town however, Jerry and his HVAC company recently closed shop to move closer to a big city. Because of this myself as well as all of the other townspeople have had to find a different HVAC company to do business with. My first attempt in reaching out to a different HVAC company ended up being a disaster. Along with tons and tons of missed calls, when this company did end up sending a guy out to service my HVAC system they ended up being an hour late. When they walked in I was expecting them to apologize for their lack of professionalism only for them to walk right past me and start working on the HVAC unit. It didn’t take me more than a few seconds to escort this rude man out of my house followed by some colorful language. It is one thing to be rude, however to be rude and pushy is something that won’t fly with me! Oh well, onto the next HVAC company.


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